Durrance, Joan C, <br/><br/>
How libraries and librarians help :  a guide to identifying user-centered outcomes / 
Joan C. Durrance and Karen E. Fisher ; with Marian Bouch Hinton. 
 - x, 183 páginas :  ilustraciones 
<br/><br/>Incluye bibliografía. 
<br/><br/>The urgent need to tell the library story more effectively -- Outcomes : an approach that shows the value of libraries -- The ´How Libraries and Librarians Help´ outcome model : applying contextual approaches to outcome evaluation -- Step one, getting started : preparing to conduct an outcomes study -- Step two, collecting data for outcomes : approaches and tools -- Step three, analyzing outcomes data -- Step four, maximizing the results of your outcomes study -- Predicting outcomes : outcome measures as a planning tool / Rhea Joyce Rubin -- Ripples of impact : Washtenaw Literacy Program outcomes / Maria Serapiglia and Sarah Wooden -- Empowering youth : outcomes of public libraries´ youth technology -- Strengthening community : outcomes of community information services -- Putting the pieces together : an outcome study of the Ypsilanti District Library´s Senior Deposit Collection Program / Dana Walker and Jeanie Fisher. 
<br/><br/><label>ISBN: </label>0838908926 9780838908921 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Bibliotecas y comunidad.--Estados Unidos.<br/>Bibliotecas.--Evaluación.<br/>Bibliotecas.--Evaluación.--Estados Unidos<br/>Servicios públicos (Bibliotecas)--Evaluación.--Estados Unidos
<br/><br/><label>Dewey Class. No.: </label>025.10973  / D965h 2005