TY - BOOK AU - Kenett,Ron AU - Baker,Emanuel R. TI - Process improvement and CMMI® for systems and software SN - 1420060503 U1 - 005.1 PY - 2010/// CY - Boca Raton, FL PB - CRC Press KW - Ingeniería de software KW - Modelo de capacidad y madurez (Software para computadora) N1 - Incluye bibliografía; pt. I. Strategy and basics of quality and process improvement. The strategic role of systems and software quality ; Basic elements of continuous process improvement -- pt. II. Assessment and measurement in systems and software development. CMMI, people CMM, personal and team software process, eSCM, ITIL, and ISO standards ; System and software measurement programs -- pt. III. Improvements and testing of systems and software. System and software development process improvement ; System and software testing strategies ; System and software beta and usability programs -- pt. IV. Managing and reporting data, and a comprehensive case study. Data reporting and analysis ; Systems development management dashboards and decision making ; A case study : the journey of systems, inc. to CMMI level 5 ER -