_ Introduction -- Flesh-and-blood decision making -- Lessons from the heart -- Spinning plates -- Gatekeepers -- A new mother´s challenge -- The uncertainty of the expert -- Surgery and satisfaction -- The eye of the beholder -- Marketing, money, and medical decisions -- In service of the soul -- Epilogue : A patient´s questions -- Acknowledgments -- Notes -- Index. 1. 2. 3. 4. 5. 6. 7. 8. 9. 10.
A physician discusses the thought patterns and actions that lead to misdiagnosis on the part of healthcare providers, and suggests methods that patients can use to help doctors assess conditions more accurately.