Timm, Paul R, <br/><br/>
50 ways to keep your customers  and get new ones /  [DVD] : 
by Paul R. Timm. 
 - 1 DVD (60 min.) :  sonido, a color ;  1/2 in. +  1 CD-Audio (60 min.) 
<br/><br/> Accompanying text: 50 powerful ideas you can use to keep your customers / Paul R. Timm, c2002. 3rd ed. (158 p. : ill. ; 21 cm.) 
<br/><br/>Producer, Rick Brown ; director, Bill Heitz ; writers, Paul Tim, Rick Brown.  Producer, Rick Brown ; director, Bill Heitz ; writers, Paul Tim, Rick Brown. 
<br/><br/> Timm and Parkinson present 50 practical suggestions for management to create a climate of caring and for staff to aim at always giving the type of service that produces satisfied customers. 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Servicio al cliente--Administración.
<br/><br/><label>Dewey Class. No.: </label>658.812  / T584fa 1992