TY  - BOOK
AU  - Howell,Marvin T.
TI  - Critical success factors simplified: implementing the powerful drivers of dramatic business improvement 
SN  - 1439811172
U1  - 658.4013 
PY  - 2010///
CY  - Boca Raton
PB  - CRC Press
KW  - Efectividad organizacional
KW  - Mediciones
KW  - Rendimiento industrial
N1  - Incluye bibliografía; Introduction -- Identifying CSFs: external CSFs -- Identifying CSFs: internal CSFs -- The CSF achievement model -- Strategic planning and CSFs -- A systems example using CSFs: ISO 14001 -- Benchmarking and CSFs -- Critical success measures for process success -- Improving job performance through CSFs -- CSFs for individuals -- Conclusion
ER  -