TY - BOOK AU - Rubin,Jeffrey AU - Chisnell,Dana TI - Handbook of usability testing: how to plan, design, and conduct effective tests SN - 0470185481 U1 - 005.437 PY - 2008/// CY - Indianapolis, IN PB - Wiley Pub. KW - Interfases con el usuario (Computadores) N1 - Part One: Usability testing: an overview. What makes something usable? -- What is usability testing? -- When should you test? -- Skills for test moderators. Part Two: The process for conducting a test. Develop the test plan -- Set up a testing environment -- Find and select participants -- Prepare test materials -- Conduct the test sessions -- Debrief the participant and observers -- Analyze data and observations -- Report findings and recommendations. Part Three: Advanced techniques. Expanding from usability testing to designing the user experience UR - http://catdir.loc.gov/catdir/enhancements/fy0811/2008008485-t.html ER -