TY - BOOK AU - Ledolter,Johannes AU - Swersey,Arthur J. TI - Testing 1-2-3: experimental design with applications in marketing and service operations SN - 0804756120 U1 - 658.83 PY - 2007/// CY - Stanford, Calif. PB - Stanford Business Books KW - Diseño experimental KW - Industrias de servicios KW - Investigaciones KW - Mercadeo N1 - Incluye bibliografía; A review of basic statistical concepts -- Testing differences among several means : completely randomized and randomized complete block experiments -- Two-level factorial experiments -- Two-level fractional factorial designs -- Plackett-Burman designs -- Experiments with factors at three or more levels -- Nonorthogonal designs and computer software for design construction and data analysis UR - http://catdir.loc.gov/catdir/toc/ecip0620/2006029738.html ER -