TY - BOOK AU - Heath,Chip AU - Heath,Dan TI - Made to stick: why some ideas survive and others die SN - 9781400064281 U1 - 302.13 PY - 2008/// CY - New York PB - Random House KW - PsicologĂ­a social N1 - Incluye bibliografĂ­a; Introduction: What sticks? -- 1. Simple -- 2. Unexpected -- 3. Concrete -- 4. Credible -- 5. Emotional -- 6. Stories -- Epilogue: What sticks -- Sticky advice ER -