Hochschild, Arlie Russell,  1940- , <br/><br/>
The managed heart :  commercialization of human feeling / 
Arlie Russell Hochschild. 
 - 20th anniversary ed. 
 - xii, 327 páginas 
<br/><br/>Incluye bibliografía. 
<br/><br/>Private life. Exploring the managed heart -- Feeling as clue -- Managing feeling -- Feeling rules -- Paying respects with feeling : the gift exchange. Public life. Feeling management : from private to commercial uses -- Between the toe and the heel : jobs and emotional labor -- Gender, status, and feeling -- The search for authenticity -- Models of emotion : from Darwin to Coffman -- Naming feeling -- Jobs and emotional labor -- Positional and personal control systems. 
<br/><br/><label>ISBN: </label>0520239334 9780520239333 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Emociones.--Aspectos económicos.<br/>Motivación del empleado.<br/>Psicología del trabajo.
<br/><br/><label>Dewey Class. No.: </label>152.4  / H685m 2003