TY - BOOK AU - Arter,Dennis R. AU - Russell,James P. ED - American Society for Quality. TI - ISO lesson guide 2000: Easy to understand overvieew of Q9001 SN - 0873894693 U1 - 658.562 PY - 2000/// CY - Milwaukee, Wis. PB - ASQ Quality Press KW - Control de calidad KW - Normas ER -