TY  - BOOK
AU  - Conyers,John G.
AU  - Ewy,Robert
TI  - Charting your course: lessons learned during the journey toward performance excellence 
SN  - 0873896076
U1  - 371.2 
PY  - 2004///
CY  - Milwaukee, Wis.
PB  - ASQ Quality Press
KW  - Administración escolar
KW  - Efectividad organizacional
KW  - Mejoramiento de programas escolares
N1  - Incluye bibliografía; Pursuing first-rate organizational excellence : is it worth the effort? -- The America´s Cup challenge : why the Baldrige criteria? -- Plotting your course : strategic planning and development -- Precision alignment : aligning your goals to achieve the results you want -- Aids to precision navigation : your balanced scorecard -- Nautical charts : your guide to preserving the best and improving the rest -- Feedback : reading the tides and currents -- Reading your compass : aligning organizational culture to performance improvement -- Anchoring : the holding power of continuous improvement in the classroom -- Navigating the future of organizational excellence : developing and sustaining the continuous improvement culture
UR  - http://www.loc.gov/catdir/toc/ecip049/2003021343.html
ER  -