TY - BOOK AU - Bossert,James L. TI - The supplier management handbook SN - 0873896297 U1 - 658.72 PY - 2004/// CY - Milwaukee, Wis. PB - ASQ Quality Press KW - Control de calidad KW - Estados Unidos KW - Manuales KW - Gestión industrial N1 - Incluye bibliografía; Why procurement quality? / James L. Bossert and Janet R. Raddatz -- How do you appear to your suppliers? / Michael Zimmer -- Basic issues : specifications / James L. Bossert and Janet R. Raddatz -- Basic issues : record keeping / James L. Bossert -- Basic issues : site inspection / James L. Bossert -- Basic issues : measurement assurance / James L. Bossert and Janet R. Raddatz -- Basic issues : supplier rating / James L. Bossert, Arthur Blank, and Brian Margetson -- Basic issues : communications / James L. Bossert and Janet R. Raddatz -- Basic issues : from ship-to-stock to just-in-time / Richard J. Laford -- Basic issues: data evaluation / James L. Bossert and Janet R. Raddatz -- Supplier certification / James L. Bossert and John O. Brown -- How to conduct a supplier survey / Vendor-Vendee Technical Committee -- How to evaluate a supplier´s product / Vendor-Vendee Technical Committee -- How to establish effective quality control for the small supplier / Bruce Kelsey -- Procurement quality in the food industry / Janet R. Raddatz -- Management of service suppliers / Ricardo Fierro -- Software acquisition and software supplier management / Bruce Kelsey UR - http://www.loc.gov/catdir/toc/ecip0417/2004009629.html ER -