Pultorak, Dave, <br/><br/>
MOF, a pocket guide :  IT service operations management / 
Dave Pultorak, Pete Quagliariello and Rolf Akker. 
 - [2nd ed.] 
 - 122 páginas :  ilustraciones 
<br/><br/><label>ISBN: </label>9077212108 9789077212103 
<br/><br/><label>Subjects--Corporate Names: </label><br/>Microsoft Corporation.
<br/><br/><label>Subjects--Topical Terms: </label><br/>Sistemas operacionales (Computadores).
<br/><br/><label>Dewey Class. No.: </label>005.43  / P983m 2005