TY  - BOOK
AU  - Blazey,Mark L
TI  - Insights to performance excellence, 2007: an inside look at the 2007 Baldridge Award criteria 
SN  - 0873896858
U1  - 658.562 
PY  - 2007///
CY  - Milwaukee, Wisconsin
PB  - ASQ Quality Press
KW  - Malcolm Baldrige National Quality Award
KW  - Calidad de calidad
KW  - Premios
KW  - Estados Unidos
KW  - Garantía de calidad
KW  - Premios al rendimiento
KW  - Normas
KW  - Rendimiento administrativo
N1  - Accompanying CD-ROM has been revised to bring templates and related analyses up to date with the changes in the criteria; includes new additional resources.006m f u
ER  -