Negotiation : strategies for mutual gain : the basic seminar of the Harvard Program on Negotiation / Lavinia Hall, editor.

Incluye bibliografía.

Negotiation power: ingredients in an ability to influence the other side / Roger Fisher, William Ury, and Bruce Patton -- The neutral analyst: helping parties to reach better solutions / Howard Raiffa -- Facilitated collaborative problem solving and process management / David Straus -- The courthouse and alternative dispute resolution / Frank E.A. Sander -- Resolving public disputes / Lawrence Susskind -- Why the labor management scene is contentious / Robert B. McKersie -- Searching for mutual gains in labor relations / Charles C. Heckscher -- Options and choice for conflict resolution in the workplace / Mary P. Rowe -- Conflict from a psychological perspective / Jeffrey Z. Rubin -- Her place at the table: gender and negotiation / Deborah M. Kolb -- Style and effectiveness in negotiation / Gerald R. Williams.