Performance appraisal phrase book : effective words, phrases, and techniques for successful evaluations / Corey Sandler and Janice Keefe.

Portions of this book have been excerpted from Streetwise managing people and The Everything managing people book.

Can performance really be evaluated? -- Insider tips for employee evaluation -- Legal matters -- Strategies for dealing with unsatisfactory performance -- Qualitative attributes -- Quantitative attributes -- Management skills -- Personality and human relations -- Professional skills.