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Metrics-based process mapping : identifying and eliminating waste in office and service processes / Karen Martin and Mike Osterling.
Tipo de material:
TextoEditor: Boca Raton, FL : CRC Press, c2013Descripción: xi, 104 páginas : ilustraciones a color ; 26 cm. + 1 CD-ROM (4 3/4 in.)Tipo de contenido: - texto
- no mediado
- volumen
- 1439886687
- 9781439886687
- 658.5 M381ma 2013
Contenidos:
What is a process? -- What is metrics-based process mapping (MBPM)? -- Mapping preparation -- Mapping essentials : understanding the current state -- Mapping essentials : designing and implementing the future state -- Process documentation : an Excel-based solution -- Process management.
| Tipo de ítem | Biblioteca actual | Colección | Signatura topográfica | Copia número | Estado | Notas | Fecha de vencimiento | Código de barras | Reserva de ítems | |
|---|---|---|---|---|---|---|---|---|---|---|
| Libro | Biblioteca Central | Colección General | 658.5 M381ma 2013 (Navegar estantería(Abre debajo)) | Disponible | GEN | 33409002830994 | ||||
| CD-ROM | Biblioteca Central | Material Complementario | 658.5 M381ma 2013 (Navegar estantería(Abre debajo)) | cd-rom | Disponible | CD-ROM | 33409002804262 |
Total de reservas: 0
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| 658.5 H654f 2000 Introduction to management science : a modeling and case studies approach with spreadsheets / | 658.5 M266a 1999 Managing business process flows / | 658.5 M297 2007 Mapeo de la Cadena de Valor : VSM. | 658.5 M381ma 2013 Metrics-based process mapping : identifying and eliminating waste in office and service processes / | 658.5 N154p 2001 Production and operations analysis / | 658.5 P964f 1997 5s for operators : a leader´s guide / | 658.5 P975e 2004 ERP : tools, techniques, and applications for integrating the supply chain / |
´Second edition´--Introd.
Incluye bibliografía.
What is a process? -- What is metrics-based process mapping (MBPM)? -- Mapping preparation -- Mapping essentials : understanding the current state -- Mapping essentials : designing and implementing the future state -- Process documentation : an Excel-based solution -- Process management.
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