Lean Six Sigma in service : applications and case studies / edited by Sandra L. Furterer.
Tipo de material:
TextoEditor: Boca Raton, FL : CRC Press, c2009Descripción: xiv, 468 páginas : ilustracionesTipo de contenido: - texto
- no mediado
- volumen
- 1420078887
- 9781420078886
- 658.562 L437 2009
| Tipo de ítem | Biblioteca actual | Colección | Signatura topográfica | Estado | Notas | Fecha de vencimiento | Código de barras | Reserva de ítems | |
|---|---|---|---|---|---|---|---|---|---|
| Libro | Biblioteca Central | Colección General | 658.562 L437 2009 (Navegar estantería(Abre debajo)) | Disponible | GEN | 33409002662918 |
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| 658.562 L333c 1991 Calidad de servicio : del marketing a la estrategia / | 658.562 L365f 1999 Four days with Dr. Deming : a strategy for modern methods of management / | 658.562 L372c 1995 La certificación ISO 9000 : un motor para la calidad / | 658.562 L437 2009 Lean Six Sigma in service : applications and case studies / | 658.562 L437a 2005 The lean six sigma pocket toolbook : a quick reference guide to nearly 100 tools for improving process quality, speed, and complexity / | 658.562 L437b 2012 Lean Six Sigma for the healthcare enterprise : methods, tools, and applications / | 658.562 L474s 1999 Statistical quality control : strategies and tools for continual improvement / |
Incluye bibliografía.
Ch. 1. Instructional Strategies for Using This Book / Sandra L. Furterer -- Ch. 2. Lean Six Sigma Roadmap Overview / Sandra L. Furterer -- Ch. 3. Design for Six Sigma Roadmap Overview / Sandra L. Furterer -- Ch. 4. Sunshine High School Discipline Process Improvement--A Lean Six Sigma Case Study / Marcela Bernardinez ... [et al.] -- Ch. 5. Financial Services Improvement in City Government-A Lean Six Sigma Case Study / Sandra L. Furterer -- Ch. 6. Industrial Distribution and Logistics (IDIS) Program Recruiting Process Design-A Lean Six Sigma Case Study / Blake Hussion ... [et al.] -- Ch. 7. CECS Inventory and Asset Management Process Improvement--A Lean Six Sigma Case Study / Felix Martinez ... [et al.] -- Ch. 8. High School Advanced Placement Open Access Process Assessment--A Lean Six Sigma Case Study / Marcela Bemardinez ... [et al.] -- Ch. 9. Project Charter Review Process Design--A Design for Six Sigma Case Study / Sandra L. Furterer -- Ch. 10. Assessing Lean Six Sigma Project Success-A Case Study Applying a Lean Six Sigma Post Project Assessment Strategy / Sandra L. Furterer -- Ch. 11. Future and Challenge of Lean Six Sigma / Sandra L. Furterer -- Appendix A : Financial Process Flows -- Appendix B : Cost Benefit Analysis.
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