Quality systems and standards for a competitive edge / J. Luis Guasch ... [et al.].

Incluye bibliografía.

Foreword -- Preface and acknowledgments -- About the authors -- Abbreviations -- Introduction -- Economic impact and effect of quality and standards -- The jurisdiction issue: roles of the private and public sectors -- Evaluating compliance with standards: the conformity assessment framework -- Opening doors: standards, conformity assessment, and international integration -- The ISO 9000 quality management standards -- Standardization in Latin America -- Certification in Latin America -- Accreditation in Latin America -- Metrology in Latin America -- Existing policies and support programs -- Policy recommendations and conclusion -- Appendix A: An evaluation of Mexico´s national quality system -- Appendix B: An evaluation of Turkey´s national quality system.