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The managed heart : commercialization of human feeling / Arlie Russell Hochschild.
Tipo de material:
TextoEditor: Berkeley, Calif. : University of California Press, 2003Edición: 20th anniversary edDescripción: xii, 327 páginasTipo de contenido: - texto
- no mediado
- volumen
- 0520239334
- 9780520239333
- 152.4 H685m 2003
Contenidos:
Private life. Exploring the managed heart -- Feeling as clue -- Managing feeling -- Feeling rules -- Paying respects with feeling : the gift exchange. Public life. Feeling management : from private to commercial uses -- Between the toe and the heel : jobs and emotional labor -- Gender, status, and feeling -- The search for authenticity -- Models of emotion : from Darwin to Coffman -- Naming feeling -- Jobs and emotional labor -- Positional and personal control systems.
Total de reservas: 0
Incluye bibliografía.
Private life. Exploring the managed heart -- Feeling as clue -- Managing feeling -- Feeling rules -- Paying respects with feeling : the gift exchange. Public life. Feeling management : from private to commercial uses -- Between the toe and the heel : jobs and emotional labor -- Gender, status, and feeling -- The search for authenticity -- Models of emotion : from Darwin to Coffman -- Naming feeling -- Jobs and emotional labor -- Positional and personal control systems.
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