The customer learning curve : creating profits from marketing chaos /

Hellman, Karl,

The customer learning curve : creating profits from marketing chaos / Karl Hellman, Ardis Burst. - xii, 210 páginas : ilustraciones

Incluye bibliografía (p. 199-201).

Marketing chaos, and what to do about it -- Who needs what your company sells? -- Who is aware of your offering and its benefits? -- Who can access your product and its benefits? -- Who can access your product or service? -- Are your customers motivated? -- What influences purchase? : pricing and selling your product or service -- Who learns how to use your product or service? -- Do your customers experience value? -- Are you creating loyal users? -- How to create profits from marketing chaos.

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