E-service : 24 ways to keep your customers when the competition is just a click away /
Zemke, Ron,
E-service : 24 ways to keep your customers when the competition is just a click away / Ron Zemke, Tom Connellan. - viii, 341 páginas : ilustraciones
Incluye bibliografía.
0814406068
Mercadeo por internet.
658.812 / Z53e 2001
E-service : 24 ways to keep your customers when the competition is just a click away / Ron Zemke, Tom Connellan. - viii, 341 páginas : ilustraciones
Incluye bibliografía.
0814406068
Mercadeo por internet.
658.812 / Z53e 2001