Process management to quality improvement : the way to design, document, and re-engineer business systems /

Born, Gary, 1955- ,

Process management to quality improvement : the way to design, document, and re-engineer business systems / Gary Born. - xiv, 290 páginas : ilustraciones

Incluye bibliografía.

0471942839


Administración de la producción.

658.562 / B736p 1994

Con tecnología Koha