Creating Conversational Leadership : Combining and Expanding Knowledge Management, Organization Development, and Diversity & Inclusion /

Hovell, John,

Creating Conversational Leadership : Combining and Expanding Knowledge Management, Organization Development, and Diversity & Inclusion / John Hovell. - 1 online resource (XXII, 217 p.) - Knowledge Services , 2625-6126 .

Frontmatter -- Acknowledgement -- Contents -- Series Editor’s Foreword: About Knowledge Services -- Foreword -- Preface -- Part I: Being a KM Practitioner -- photo 1 -- Chapter 1 What does it mean to be a KM Practitioner? -- Chapter 2 Overcoming the Biggest Hurdle in KM: “Buy-in” at all Levels of Organization -- Chapter 3 Blending People, Process, and Technology -- Chapter 4 16 Processes for Knowledge Transfer & Retention -- Chapter 5 Knowledge Retention Framework -- Chapter 6 Knowledge Retention Maturity Model -- Part II: Being an OD and D&I Practitioner -- photo 2 -- Chapter 7 How is Organization Design (OD) Practiced? -- Chapter 8 How is Organization Development (OD) Practiced? -- Chapter 9 How is D&I Practiced? -- Chapter 10 Exploration and Application of “Use of Self” through Gestalt -- Chapter 11 Embedding and Combining Polarity Thinking and Story Thinking -- Part III: Conversational Leadership: Combining KM, OD, and D&I for Application Inside Organizations -- photo 3 -- Chapter 12 What do we Mean by Conversational Leadership (CL)? -- Chapter 13 Levels of Conversation -- Chapter 14 The Time Chasm Theory -- Chapter 15 The Cuckoo Clock Theory -- Chapter 16 How it all comes together -- Part IV: Artistic Expression of the Combination of KM, OD & D&I, and CL -- Chapter 17 “The Unwritten Poems” -- Afterword -- Appendix 1 – Use of Self – Self Assessment -- Appendix 2 -- Index

restricted access http://purl.org/coar/access_right/c_16ec

Global society needs the new fields of Knowledge Management/Knowledge Services, Organization Development, Diversity & Inclusion, and Conversational Leadership. They are remarkable tools, management methodologies, and personally rewarding techniques for working professionals, managers, and all levels of leadership. These new fields described in this book, enable the highest levels of knowledge sharing and workplace success.




Mode of access: Internet via World Wide Web.


In English.

9783110731989

10.1515/9783110731989 doi


Information technology.
Knowledge management.
Organizational effectiveness.
Informationsmanagement.
LANGUAGE ARTS & DISCIPLINES / Library & Information Science / General.

Information management.

Con tecnología Koha