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Baxter, Rod,

Operational excellence handbook : a must have for those embarking on a journey of transformation and continuous improvement / Rod Baxter. - xii, 218 páginas :.

ISBN: 1329184327 9781329184329

Subjects--Topical Terms:
Calidad total.
Éxito.
Servicio al cliente.

Dewey Class. No.: 658.503 / B355o 2015