Quality management for organizational excellence : introduction to total quality /

Goetsch, David L,

Quality management for organizational excellence : introduction to total quality / David L. Goetsch, Stanley B. Davis. - 7th ed. - xii, 456 páginas : ilustraciones

9780132558983


Calidad total--Administración.

658.4013 / G599qa 2013

Con tecnología Koha