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Hágase cargo [DVD] / an Arthur Bauer film. - 1 DVD (30 min.) : sonido, a color ; 3/4 in.

Shows how to implement good customer care into all levels of organization, focusing on understanding customers´ problems, needs, and wants.



Subjects--Topical Terms:
Relaciones con los clientes.

Dewey Class. No.: 658.812 / H141 1986