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Blazey, Mark L,

Insights to performance excellence 2011-2012 : understanding the integrates management system and baldrige / by Mark L. Blazey. - xvi, 361 páginas + 1 CD-ROM (4 3/4 in.)

ISBN: 0873898141 9780873898140

Subjects--Corporate Names:
Baldridge National Quality Program (National Institute of Standards and Technology).

Subjects--Topical Terms:
Garantía de calidad.--Premios--Estados Unidos.
Rendimiento administrativo--Estados Unidos.

Dewey Class. No.: 658.562 / B645ia 2011