Listening to the voice of the market : how to increase market share and satisfy current customers /

Reidenbach, R. Eric,

Listening to the voice of the market : how to increase market share and satisfy current customers / R. Eric Reidenbach. - xi, 193 páginas : ilustraciones

Incluye bibliografía.

1420093304 9781420093308


Mercadeo.
Satisfacción del cliente.

658.83 / R359L 2010

Con tecnología Koha