The business value of IT : managing risks, optimizing performance, and measuring results /
Harris, Michael D. S,
The business value of IT : managing risks, optimizing performance, and measuring results / Michael D.S. Harris, David Herron, Stasia Iwanicki. - xxvi, 266 páginas : ilustraciones
Incluye bibliografía.Includes bibliographical references and index.
What should the business expect from ITt? -- How do I measure the value of IT? -- How much it is enough? -- Am I paying too much for IT? -- Who governs IT? -- What models should IT use? -- Are we outsourcing effectively? -- What tools should IT use? -- How do I measure IT performance? -- Is IT operating effectively? -- Where are we in relation to industry peers? -- How can we do IT better? -- How can we manage IT changes? -- How should IT manage risk? -- How should IT manage its people? -- What should IT expect from the business?
1420064746 9781420064742
Tecnología de la información--Aspectos económicos.
004.068 / H315b 2008
The business value of IT : managing risks, optimizing performance, and measuring results / Michael D.S. Harris, David Herron, Stasia Iwanicki. - xxvi, 266 páginas : ilustraciones
Incluye bibliografía.Includes bibliographical references and index.
What should the business expect from ITt? -- How do I measure the value of IT? -- How much it is enough? -- Am I paying too much for IT? -- Who governs IT? -- What models should IT use? -- Are we outsourcing effectively? -- What tools should IT use? -- How do I measure IT performance? -- Is IT operating effectively? -- Where are we in relation to industry peers? -- How can we do IT better? -- How can we manage IT changes? -- How should IT manage risk? -- How should IT manage its people? -- What should IT expect from the business?
1420064746 9781420064742
Tecnología de la información--Aspectos económicos.
004.068 / H315b 2008