The certified six sigma black belt handbook /

Kubiak, T. M,

The certified six sigma black belt handbook / T.M. Kubiak, Donald W. Benbow. - 2nd ed. - xxvii, 620 páginas : ilustraciones + 1 CD-ROM (4 3/4 in.)

Incluye bibliografía.

Part I: Enterprise-wide deployment: Enterprise-wide view ; Leadership -- Part II: Organizational process management and measures: Impact on stakeholders ; Critical to x (CTx) requirements ; Benchmarking ; Business performance measures ; Financial measures -- Part III: Team management: Team formation ; Team facilitation ; Team dynamics ; Time management for teams ; Team decision-making tools ; Management and planning tools ; Team performance evaluation and reward -- Part IV: Define: Voice of the customer ; Project charter ; Project tracking -- Part V: Measure: Process characteristics ; Data collection ; Measurement systems ; Basic statistics ; Probability ; Process capability -- Part VI: Analyze: Measuring and modeling relationships between variables ; Hypothesis testing ; Failure Mode and Effects Analysis (FMEA) ; Additional analysis methods -- Part VII: Improve: Design of Experiments (DOE) ; Waste elimination ; Cycle-time reduction ; Kaizen and Kaizen Blitz Theory of Constraints (TOC) ; Implementation ; Risk analysis and mitigation -- Part VIII: Control: Statistical Process Control (SPC) ; Other control tools ; Maintain controls ; Sustain improvements -- Part IX: Design for Six Sigma (DFSS frameworks and methodologies: Common DFSS methodologies ; Design for X (DFX) ; Robust design and process ;Special design tools.

0873897323 9780873897327


Control de calidad--Métodos estadísticos.
Six Sigma (Normas de control de calidad).

658.4013 / K95c 2009

Con tecnología Koha