Implementing ITIL configuration management /
Klosterboer, Larry,
Implementing ITIL configuration management / Larry Klosterboer. - xxiii, 228 páginas : ilustraciones
Overview of configuration management -- Gathering and analyzing requirements -- Determining scope, span, and granularity -- Customizing the configuration management process -- Planning for data population -- Putting together a useful project plan -- Choosing the right tools -- Implementing the process -- Populating the configuration management database -- Choosing and running a pilot program -- Communication and enterprise roll out -- Building a configuration management team -- The many uses for configuration information -- Measuring and improving CMDB accuracy -- Improving the business value of configuration management.
0132425939 9780132425933
Administración de sistemas de información.
Tecnología de la información--Administración.
658.403 / K66i 2008
Implementing ITIL configuration management / Larry Klosterboer. - xxiii, 228 páginas : ilustraciones
Overview of configuration management -- Gathering and analyzing requirements -- Determining scope, span, and granularity -- Customizing the configuration management process -- Planning for data population -- Putting together a useful project plan -- Choosing the right tools -- Implementing the process -- Populating the configuration management database -- Choosing and running a pilot program -- Communication and enterprise roll out -- Building a configuration management team -- The many uses for configuration information -- Measuring and improving CMDB accuracy -- Improving the business value of configuration management.
0132425939 9780132425933
Administración de sistemas de información.
Tecnología de la información--Administración.
658.403 / K66i 2008