Customer mania! : it´s never too late to build a customer-focused company /
Blanchard, Kenneth H,
Customer mania! : it´s never too late to build a customer-focused company / Ken Blanchard, Jim Ballard, Fred Finch. - x, 195 páginas : ilustraciones ; 23 cm.
0743270282 9780743270281
Servicio al cliente--Administración.
658.812 / B639c 2004
Customer mania! : it´s never too late to build a customer-focused company / Ken Blanchard, Jim Ballard, Fred Finch. - x, 195 páginas : ilustraciones ; 23 cm.
0743270282 9780743270281
Servicio al cliente--Administración.
658.812 / B639c 2004